Privacy policy

Effective Date: 4/08/2025

At BuildHope, your privacy matters. This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit our site, donate, or create a campaign. By using BuildHope, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name
Email address
Phone number (if provided)
Billing information (for donors)
Social media handles (optional)
Mailing address (if relevant to campaign or donor rewards)
Any content you submit as part of a campaign

Non-Personal Information:

Browser type and device info
IP address and location data
Pages visited and time spent on site
Referral source (e.g., if you came from social media or an ad)

2. How We Use Your Information

We use your information to:

Process donations securely
Help you create, manage, and promote your campaign
Communicate with you about your activity on BuildHope
Improve our platform and user experience
Prevent fraud and enforce platform rules
Comply with legal obligations

We never sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

Payment processors (e.g., Stripe, PayPal) to complete transactions
Marketing tools (for promoted campaigns, with consent)
Internal staff or verified volunteers involved in campaign or donation support
Law enforcement or regulators if required by law

We do not share your data with advertisers or external agencies for unrelated marketing.

4. Cookies and Tracking Technologies

BuildHope uses cookies and similar technologies to:

Remember your preferences
Track usage analytics
Enable secure login sessions
Improve site performance

You can control cookie settings through your browser at any time.

5. Data Security

We use SSL encryption, secure payment processors, and regularly monitor our systems to protect your information. However, no platform is 100% immune to threats. By using BuildHope, you acknowledge and accept this risk.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data
Correct or update your personal information
Delete your data or close your account
Withdraw consent for certain uses of your data

To exercise any of these rights, contact us at privacy@buildhopefund.org.

7. Children’s Privacy

BuildHope is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If you believe a child’s data has been submitted, please contact us immediately.

8. Data Retention

We retain your information for as long as necessary to fulfill campaign, donation, legal, and operational needs. You may request deletion at any time unless we are required by law to retain it.

9. Changes to This Privacy Notice

We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.” Continued use of BuildHope constitutes acceptance of the updated policy.